Withdrawal from the contract

For eligible withdrawal, send an unambiguous notice within fourteen days of concluding the contract. No reason is required. We record online submission and send acknowledgement to your account email. Cancelling renewal is a separate option on the Plan page.

Sign in to submit through your account. Email or postal notice is available without account access.

Model notice — optional to use

You may also send notice by email or post to the contact below without signing in. Send it before the deadline. Eligible payments are returned within fourteen days of receipt, subject to any lawful proportionate payment for service already provided.

To: EastProd s. r. o., Janigova 1326/21, 040 23 Košice - mestská časť Sídlisko KVP, Slovakia, email info@xcinsight.com I hereby give notice that I withdraw from my XCInsight PRO service contract. Contract date / order reference: … Consumer’s full name: … Consumer’s address: … Email used for the order: … Date of notice: … Consumer’s signature (paper notices only): …

Subscription & Billing